Rt extension for computer config?

RT Users
1

I’ve been using RT for a while and I know there are quite a few
extensions. The functionality I am looking for is something where we
could create a request for a student employee to set up a computer
and check off certain configuration options on how the computer is to
be set up, what software to install, etc. Is there an extension like
this for RT or would it be possible to create one?

Thanks,

Chris

2

Asset Tracker lets you track computer hardware with RT, allowing you to link
tickets to assets, have custom fields for assets, etc. Assets are organized
by type, similar to how RT organizes tickets by queue. I am the author if
you have any questions.

http://code.google.com/p/asset-tracker-4rt/

-ToddOn Thu, Oct 30, 2008 at 3:23 PM, chris sambauser@iastate.edu wrote:

I’ve been using RT for a while and I know there are quite a few
extensions. The functionality I am looking for is something where we
could create a request for a student employee to set up a computer
and check off certain configuration options on how the computer is to
be set up, what software to install, etc. Is there an extension like
this for RT or would it be possible to create one?

Thanks,

Chris

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