RT-Extension-DueButtons

Daniel_De_Marco · January 17, 2013, 5:49pm

Hi All,

I wrote a trivial extension to add buttons to the Dates panel in the
ticket display to quickly set the due date of the ticket to tomorrow,
next week or next month.

If anyone is interested it’s at

Daniel.

Thomas_Sibley · January 17, 2013, 8:03pm

Hi All,

I wrote a trivial extension to add buttons to the Dates panel in the
ticket display to quickly set the due date of the ticket to tomorrow,
next week or next month.

If anyone is interested it’s at
GitHub - leinaddm/RT-Extension-DueButtons: RT plugin to add shortcut buttons in the ticket display page to quickly set due dates for ticket

You may be interested in using Module::Install::RTx to provide a
standard Makefile.PL that can be used to install your extension to RT.

See

github.com

bestpractical/rt/blob/e7d1df9/docs/writing-extensions.pod

=head1 Introduction

RT has a lot of core features, but sometimes you have a problem to solve
that's beyond the scope of just configuration. The standard way to add
features to RT is with an extension. You can see the large number of
freely available extensions on CPAN under the RT::Extension namespace
to get an idea what's already out there. We also list some of the more
useful extensions on the Best Practical website at
L<http://www.bestpractical.com/rt/extensions.html>

After looking through those, you still may not find what you need, so
you'll want to write your own extension. Through the years there have
been different ways to safely and effectively add things onto RT.
This document describes the current best practice which should allow
you to add what you need and still be able to safely upgrade RT
in the future.

=head1 Getting Started

There are a few modules that will set up your initial sandbox for you

This file has been truncated. show original

for work-in-progress documentation on writing extensions; it covers the
Module::Install::RTx parts.

Daniel_De_Marco · January 17, 2013, 8:33pm

Thanks, I’ll look into it.

Daniel.

Thomas Sibley trs@bestpractical.com [01/17/2013 15:03]:> On 01/17/2013 09:49 AM, Daniel De Marco wrote:

Hi All,

I wrote a trivial extension to add buttons to the Dates panel in the
ticket display to quickly set the due date of the ticket to tomorrow,
next week or next month.

If anyone is interested it’s at
GitHub - leinaddm/RT-Extension-DueButtons: RT plugin to add shortcut buttons in the ticket display page to quickly set due dates for ticket

You may be interested in using Module::Install::RTx to provide a
standard Makefile.PL that can be used to install your extension to RT.

See
rt/docs/writing-extensions.pod at e7d1df9f7b7d7332aaa5ce8d050a9526dd3ba7af · bestpractical/rt · GitHub
for work-in-progress documentation on writing extensions; it covers the
Module::Install::RTx parts.