I have rt setup to allow all the support people to see their tickets and
the tickets they are attempting to work on. I also have a guest account so
that all can see all the tickets. However is it possible to allow users who
just submit tickets in to have accounts to view the open queues as well as
see a list of their tickets?
Thanks for the help
John
<>< Proverbs 3:5 “Trust in the Lord with all your heart and lean not on
your own understanding;”