RT error

RT Developers
1

Hi all,

I am getting the following error when I try to mail support Q. Everything
was working fine till two days back and now also everything seems to be
fine except for this. What could be the reason for this.

----- The following addresses had permanent fatal errors -----
“|/usr/rt2/bin/rt-mailgate --queue support --action correspond”
(reason: 255)
(expanded from: support@domainname.com)

----- Transcript of session follows -----

Couldn’t load from the users database.
Can’t call method “fetchrow” on an undefined value at
/usr/local/lib/perl5/site_perl/5.005/DBIx/SearchBuilder/Handle.pm line 355,
chunk 20.
554 5.3.0 unknown mailer error 255

Thanks in Advance
Best Regards,
Steve
Addr.com Support
support@addr.com

2

Hi ,

I am getting the following error on my RT 3 system… Any Ideas

]# /usr/local/scripts/rt/ticket_agechk.pl

DBD::mysql::st execute failed: Can’t open file: ‘Tickets.MYI’ (errno:
145) at /usr/local/scripts/rt/ticket_agechk.pl line 50.

DBD::mysql::st fetchrow_hashref failed: fetch() without execute() at
/usr/local/scripts/rt/ticket_agechk.pl line 53.