Rt-email-digest explanation

All,

Could someone please explain what rt-email-digest is supposed to do? It
obviously sends emails of some kind. I just can’t seem to figure out what
within the web interface triggers them. I’m not having any problems running
it from cron or the terminal.

I was able to figure out the dashboard emails, those work perfectly.

Thanks in advance!

I’m using 3.8.8.

It sends daily, weekly, … digests of all Emails from RT
that would have been sent individually throughout the time
period by default, except the user chose to receive Email
digests in the Preferences.

Cheers,
KenOn Fri, Sep 24, 2010 at 03:01:41AM -0500, nlytnmnt wrote:

All,

Could someone please explain what rt-email-digest is supposed to do? It
obviously sends emails of some kind. I just can’t seem to figure out what
within the web interface triggers them. I’m not having any problems running
it from cron or the terminal.

I was able to figure out the dashboard emails, those work perfectly.

Thanks in advance!

I’m using 3.8.8.

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!

Thanks for the reply. My problem was that the user preferences for email
delivery was not set to digest.On Fri, Sep 24, 2010 at 7:41 AM, Kenneth Marshall ktm@rice.edu wrote:

It sends daily, weekly, … digests of all Emails from RT
that would have been sent individually throughout the time
period by default, except the user chose to receive Email
digests in the Preferences.

Cheers,
Ken

On Fri, Sep 24, 2010 at 03:01:41AM -0500, nlytnmnt wrote:

All,

Could someone please explain what rt-email-digest is supposed to do? It
obviously sends emails of some kind. I just can’t seem to figure out what
within the web interface triggers them. I’m not having any problems
running
it from cron or the terminal.

I was able to figure out the dashboard emails, those work perfectly.

Thanks in advance!

I’m using 3.8.8.

RT Training in Washington DC, USA on Oct 25 & 26 2010
Last one this year – Learn how to get the most out of RT!