RT demo and install issues

Hi All!

I looked through the Best Practical site and found neither an installed demo
of RT nor an rpm. Obviously if RT needs to have the latest and greatest of
dozens of different perl modules, it makes creating an RPM problematic. To me
this begs the question of whether it is absolutely necessary to be on the
bleeding edge like that. Any input is appreaciated.

Regards,

Jim Mohr
“Be more concerned with your character than with your reputation. Your
character is what you really are while your reputation is merely what others
think you are.” – John Wooden
Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info
NOTE: All messages sent to me in response to my posts to newsgroups, forums
or mailing-lists are subject to reposting.

http://rt3.fsck.com
http://wiki.bestpractical.com/?InstallationGuidesOn 10/25/06, James Mohr rt-users@jimmo.com wrote:

Hi All!

I looked through the Best Practical site and found neither an installed demo
of RT nor an rpm. Obviously if RT needs to have the latest and greatest of
dozens of different perl modules, it makes creating an RPM problematic. To me
this begs the question of whether it is absolutely necessary to be on the
bleeding edge like that. Any input is appreaciated.

Regards,

Jim Mohr


“Be more concerned with your character than with your reputation. Your
character is what you really are while your reputation is merely what others
think you are.” – John Wooden

Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info

NOTE: All messages sent to me in response to my posts to newsgroups, forums
or mailing-lists are subject to reposting.


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.

Thanks for the info. Maybe I can’t see the forest for the trees, but I do no
see anywhere to download an RPM. There are instruction on installing the RPM,
but the RPM install page simply says:

RT’s three step install procedure:

  1. Download the file:

But no file is listed. On the Best Practical site, all I find are source
installs.

As for the demo, I do not find any information about which username and
password to use. Where can I find this info?On Wednesday 25 October 2006 18:55, Ruslan Zakirov wrote:

http://rt3.fsck.com
Request Tracker Wiki

On 10/25/06, James Mohr rt-users@jimmo.com wrote:

Hi All!

I looked through the Best Practical site and found neither an installed
demo of RT nor an rpm. Obviously if RT needs to have the latest and
greatest of dozens of different perl modules, it makes creating an RPM
problematic. To me this begs the question of whether it is absolutely
necessary to be on the bleeding edge like that. Any input is
appreaciated.

Regards,

Jim Mohr


“Be more concerned with your character than with your reputation. Your
character is what you really are while your reputation is merely what
others think you are.” – John Wooden

Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info

NOTE: All messages sent to me in response to my posts to newsgroups,
forums or mailing-lists are subject to reposting.


The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

“Be more concerned with your character than with your reputation. Your
character is what you really are while your reputation is merely what others
think you are.” – John Wooden
Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info
NOTE: All messages sent to me in response to my posts to newsgroups, forums
or mailing-lists are subject to reposting.

As for the demo, I do not find any information about which username and
password to use. Where can I find this info?

guest/guest

Michael
Michael S. Liebman m-liebman@northwestern.edu
http://msl521.freeshell.org/
“I have vision and the rest of the world wears bifocals.”
-Paul Newman in “Butch Cassidy & the Sundance Kid”

James Mohr wrote:

Thanks for the info. Maybe I can’t see the forest for the trees, but I do
no see anywhere to download an RPM. There are instruction on installing
the RPM, but the RPM install page simply says:

RT’s three step install procedure:

  1. Download the file:

But no file is listed. On the Best Practical site, all I find are source
installs.

As for the demo, I do not find any information about which username and
password to use. Where can I find this info?

search rpmfind.net

So that I understand this correctly, Best Practical does not provide this RPM
(at least not directly). Is that correct? The RT Wiki on the Best Practical
site explains how to install an RPM, but does not provide the RPM nor does it
tell you how to get it. Is that correct?

From what I see on rpmfind.net, the RPMs are available from RedHat and not
Best Practical. I also googled a couple of references that seemed to indicate
that RedHat is including RT. Can anyone point me to a link that details in
which RH products RT is included? Were these RPMs created by Best Practical
and provided to RedHat or did RedHat create them on their own? If created by
RedHat how does Best Practical relate to these? Are they still considered
“official” versions?

I downloaded a couple of the the RPMs from rpmfind via the links on the left
side of the list (which takes you to the details page) and they all appear to
be source files, not the product install. They extract a tgz-file
into /usr/src/packages/SOURCES/. With all of the links on the right side I
get “cannot read FILENAME”. Other files on this page work, so I do not see it
as a general problem, but rather a problem with these specific files.

Has anyone here actually tried these RPMs? Since I already spent a couple of
hours installing all of the perl dependencies I am naturally curious what
will happen when one tries to install the RPMS. The source RPMs that I
downloaded do not appear to contain any Perl modules, so it would seem to me
that at least with these RPMs, so work is saved by downloadin the RPMs. Does
anyone know what is contained in the product RPMs?

Regards,

Jim Mohr
“Be more concerned with your character than with your reputation. Your
character is what you really are while your reputation is merely what others
think you are.” – John Wooden
Be sure to visit the Linux Tutorial: http://www.linux-tutorial.info
NOTE: All messages sent to me in response to my posts to newsgroups, forums
or mailing-lists are subject to reposting.