Rt-crontool -- transaction creator

Today has seen my first use of rt-crontool, so I apologize if this question
is trivial.

It seems that when I use rt-crontool to modify a ticket’s status, the
transaction creator is always root. I’d like it to be RT_System. Am I
missing something?

Today has seen my first use of rt-crontool, so I apologize if this question
is trivial.

It seems that when I use rt-crontool to modify a ticket’s status, the
transaction creator is always root. I’d like it to be RT_System. Am I
missing something?

Read the help text when you run the command without params.

Andy Harrison