Rt-crontool gone crazy

Hi all,

I have been running rt-crontool in test for a while with the following
/opt/rt3/bin/rt-crontool --search RT::Search::ActiveTicketsInQueue
–search-arg test --action RT::Action::EscalatePriority

All was working ok, priority increasing, until this morning, now priority
is decreasing after the rt-crontool is run!!!

The only thing I changed was to install RTx::RightsMatrix but I doubt it
could be that.

Any ideas?


Damn. I was hoping for an attached video staring Jess-Dogg. :frowning:

Hi all,

Found the problem, tickets I was permorming my tests before had final
priority set manualy to 99.

The queue final priority was set to 0 and this is what new ticket are

So now I have to learn was is Jess-Dogg, our should I??? :slight_smile:


Okay that made me laugh aloud. But I think the title of THAT video is
"rt-crontools gone wild!" If Jesse stars in it, I’m fairly sure he
doesn’t use his real name. :wink:


Todd Chapman wrote: