Okay, I’m all for that, but I do not have a “local” directory in my
The only places I can locate from the install are:
/etc/rt3 (site config indo)
/usr/local/etc/rt3 (contains an Authen-ExternalAuth dir with
its own RT_SiteConfig.pm for LDAP auth)
/usr/share/rt3 (where the HTML code resides)
Is the “local” my /usr/local/etc/rt3 directory?
I copied over the Create.html to /usr/local/etc/rt3/html/Tickets, mod’d
it, but then got a 404 (since I had to move the original out of the
way). So unless I’m missing something, this didn’t work.
I’m still up for a different way to do this other than mod’ing the .html
From: Drew Barnes [mailto:email@example.com]
Sent: Tuesday, June 24, 2008 6:04 AM
To: Kevin Freels
Cc: Kenneth Crocker; firstname.lastname@example.org
Subject: Re: [rt-users] RT Create Ticket display screen
It is best to make modifications in the local tree so that
upgrades don’t overwrite your changes.