In config.pm where this line appears, should I change it to be as follows:
$CorrespondAddress=‘RT::someone@an.email.address’ or should it be:
$CorrespondAddress=‘someone@an.email.address’
I’ve looked for the answer in the docs, but can’t find it. Thanks.
Dave Hull
Senior Information Technology Analyst
The University of Kansas
voice: (785) 864-0403 || (785) 864-5621
fax: (785) 864-0485 http://insipid.cc.ukans.edu/dphull
In config.pm where this line appears, should I change it to be as follows:
$CorrespondAddress=‘RT::someone@an.email.address’ or should it be:
$CorrespondAddress=‘someone@an.email.address’
It should look like:
$CorrespondAddress=‘RT::user@foo.com’
I’ve looked for the answer in the docs, but can’t find it. Thanks.
Dave Hull
Senior Information Technology Analyst
The University of Kansas
voice: (785) 864-0403 || (785) 864-5621
fax: (785) 864-0485 http://insipid.cc.ukans.edu/dphull
|+ BT> It should look like:
|+ BT> $CorrespondAddress=‘RT::user@foo.com’
|+
|+ Not at all. It should look like a regular email address.
|+
|+ You don’t want any backslash in there, and you don’t want any RT:: up
|+ front.
Why don’t you want to escape the ‘@’ ?
I have mine set to:
$CorrespondAddress=‘noc@nixc.net’; and it works as expected.
My bad… forgot to take out the RT:: but yes, you do want the \ so that
you can excape the @-----Original Message-----
From: Vivek Khera [mailto:khera@kcilink.com]
Sent: Thursday, January 24, 2002 10:18 AM
To: ‘Rt-Users’
Subject: RE: [rt-users] RT::CorrespondenceAddress.not.set
DW> |+ BT> It should look like:
DW> |+ BT> $CorrespondAddress=‘RT::user@foo.com’
DW> |+
DW> |+ Not at all. It should look like a regular email address.
DW> |+
DW> |+ You don’t want any backslash in there, and you don’t want any RT:: up
DW> |+ front.
DW> Why don’t you want to escape the ‘@’ ?
Because it is a single-quoted string. There are no escapes in a
single quoted string, except for the single quote: '
DW> I have mine set to:
DW> $CorrespondAddress=‘noc@nixc.net’; and it works as expected.
Some other layer of software is cleaning out the \ for you, or you’ve
never need to use this variable.
My bad… forgot to take out the RT:: but yes, you do want the \ so that
you can excape the @
FYI, you don’t need to escape the @ when the value is within single
quotes. It will still work, but its unnecessary. The escape is only
needed when the value is within double quotes.