RT configuration for SMTP Relay?

RT Users
1

On a legacy system, I have RT configured to use Sendmail or Postfix (not
sure) for sending/receiving e-mail.

On a new system (replacing the legacy system), can RT be configured to
send/receive e-mail via SMTP relay? If so, how would I accomplish this?
Would additional configuration need to be done on the relay too?

I don’t know if the SMTP relay is Exchange or Unix-based (best guess is
Exchange based). I do know that the SMTP relay is a box external to either
of the two systems mentioned.

Thanks.
View this message in context: http://www.nabble.com/RT-configuration-for-SMTP-Relay--tp23784513p23784513.html

2

Hello,

Delivering emails into remote RT host can be implemented on an
external server. Read
http://wiki.bestpractical.com/view/InstallMailgateOnly

Sending mail via SMTP server is supported and can be configured in the
RT config, however it’s not recommended because of delays that can
affect performance.On Fri, May 29, 2009 at 9:56 PM, juggler perry.rivera@ngc.com wrote:

On a legacy system, I have RT configured to use Sendmail or Postfix (not
sure) for sending/receiving e-mail.

On a new system (replacing the legacy system), can RT be configured to
send/receive e-mail via SMTP relay? If so, how would I accomplish this?
Would additional configuration need to be done on the relay too?

I don’t know if the SMTP relay is Exchange or Unix-based (best guess is
Exchange based). I do know that the SMTP relay is a box external to either
of the two systems mentioned.

Thanks.

View this message in context: http://www.nabble.com/RT-configuration-for-SMTP-Relay--tp23784513p23784513.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

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3

newbie here,I’m using the native mail server from RT, how can I connect mail
client ie:- outlook to access the mail?

juggler wrote:

On a legacy system, I have RT configured to use Sendmail or Postfix (not
sure) for sending/receiving e-mail.

On a new system (replacing the legacy system), can RT be configured to
send/receive e-mail via SMTP relay? If so, how would I accomplish this?
Would additional configuration need to be done on the relay too?

I don’t know if the SMTP relay is Exchange or Unix-based (best guess is
Exchange based). I do know that the SMTP relay is a box external to either
of the two systems mentioned.

Thanks.

View this message in context: http://www.nabble.com/RT-configuration-for-SMTP-Relay--tp23784513p25116996.html