RT cli set priority=0 issue

RT Users
1

Hello, (I’m the rt-liberation guy
RT Liberation - Summary [Savannah]),

In version 3.8.8 of the CLI (working against a 3.4.5 server) I can
successfully set priority via the CLI like this:

rt> rt edit ticket/12345 set priority=2

But if I try this:

rt> rt edit ticket/12345 set priority=0

I get the error: “Priority: Priority could not be set to .”

However, if I do this:

rt> rt edit ticket/12345 set priority=00

It successfully sets the ticket priority to 0.

I have not tried this with a different CLI version, and have no control
over the version of the server.

“Cut your own wood and it will warm you twice”

2

In version 3.8.8 of the CLI (working against a 3.4.5 server) I can
successfully set priority via the CLI like this:

Unfortunately, neither of those are supported releases of RT anymore.
http://www.bestpractical.com/rt/release-policy.html

But if I try this:

rt> rt edit ticket/12345 set priority=0

I get the error: “Priority: Priority could not be set to .”

This is a server error, so upgrading the client won’t help.

That error comes from deep in the code that sets the value, I expect
it’s a failure to handle undef vs 0. However, as the code in play is
more than 8 years old, I’m not going to go digging.

I did confirm, works fine on RT 4.2

-kevin

3

Kevin Falcone falcone@bestpractical.com writes:> On Fri, Apr 18, 2014 at 12:05:24PM -0400, Yoni Rabkin wrote:

In version 3.8.8 of the CLI (working against a 3.4.5 server) I can
successfully set priority via the CLI like this:

Unfortunately, neither of those are supported releases of RT anymore.
http://www.bestpractical.com/rt/release-policy.html

But if I try this:

rt> rt edit ticket/12345 set priority=0

I get the error: “Priority: Priority could not be set to .”

This is a server error, so upgrading the client won’t help.

That error comes from deep in the code that sets the value, I expect
it’s a failure to handle undef vs 0. However, as the code in play is
more than 8 years old, I’m not going to go digging.

I did confirm, works fine on RT 4.2

OK, thanks. That makes sense.

Also, thanks for the super quick reply.

“Cut your own wood and it will warm you twice”