RT classes documentation

Hi,
is there any such? Any place that would provide some
documentation for RT classes and relationships – list properties,
methods, inheritances, etc? I find myself in frequent need of such
information due to having to customize our RT installation. Anyone know
of anything of this sort?

Thanks.

| Victor Danilchenko | When in danger or in doubt, |
| danilche@cs.umass.edu | run in circles, scream, and shout. |
| CSCF | 5-4231 | Robert Heinlein |

±Le 24/06/2003 14:03 -0400, Victor Danilchenko écrivait :
| Hi,
| is there any such? Any place that would provide some
| documentation for RT classes and relationships – list properties,
| methods, inheritances, etc? I find myself in frequent need of such
| information due to having to customize our RT installation. Anyone know
| of anything of this sort?

Most of the time, perldoc File.pm is enough.

Mathieu Arnold

±Le 24/06/2003 14:03 -0400, Victor Danilchenko écrivait :
| Hi,
| is there any such? Any place that would provide some
| documentation for RT classes and relationships – list properties,
| methods, inheritances, etc? I find myself in frequent need of such
| information due to having to customize our RT installation. Anyone know
| of anything of this sort?

Most of the time, perldoc File.pm is enough.

That's helpful in figuring out what a specific method does;

it’s not nearly as helpful in figuring out the conceptual relationship
between classes. If I want to figure out how to get the originating
message body from a Ticket object, where do I look, for example?

I suspect I may end up having to comb through the source and put

together my own class chart, but I am hoping to avoid having to do such
almost certainly redundant labor.

| Victor Danilchenko | Any sufficiently advanced |
| danilche@cs.umass.edu | technology is indistinguishable |
| CSCF | 5-4231 | from a Perl script. |