It might be good to have all the incoming mail to your rt aliases also
sent to an mbox, so that you can peruse the message in raw form and look
for what you think might be breaking RT. Once you have that, we can
work on bullet-proofing RT.
-jOn Tue, Nov 20, 2001 at 10:05:56AM -0500, Jim Doyle wrote:
My rt logs show “can’t build entity: no body, and not multipart” at least
once per day. Usually I do not see an impact on my tickets, but once there
were several records in a ticket that were empty.
Any ideas on what I should be looking at to troubleshoot this?
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