RT broke

RT Users
1

I upgraded perl from 5.8.0 to 5.8.4 and RT worked fine except for tar
attachments. I looked in the forums and found that I had to re-build
mod_perl. So, rebuilt it and now RT does not function properly. Like for
example, I log in as admin and when click on any link, it takes me back
to login page. Or logged in as a user clicking on a link displays blank
page.

Is there a way for me to get back to perl 5.8.0, so I can rebuild
mod_perl and RT will work… Please help!

Rebuilt mod_perl this way …
perl Makefile.PL USE_APXS=1 WITH_APXS=/usr/local/apache/bin/apxs
EVERYTHING=1

linux i686
apache 1.3.27
mysql 3.23.55
mod_perl 1.27
rt 2.1.88

Thanks,
Parimala

2

I did that and ran test deps (no error) and started apache But still the same problem persists. Click on any link and RT takes me back to the login page.
Is this because of mod_perl using perl5.8.4? or something else…
Parimala-----Original Message-----
From: Aleš Sušnik [mailto:alesh@sportina.si]
Sent: Tuesday, June 22, 2004 1:51 AM
To: Parimala Ramdas
Subject: RE: [rt-users] RT broke

Rebuild apache also, and run the test deps and depending on the report fix deps of RT.

A.

3

I checked with others and RT still takes them back to the login page :frowning:
Maybe if I build mod_perl to use prev version of Perl, RT will work… Any thoughts on that?-----Original Message-----
From: Brett Barnhart [mailto:BrettB@hkusa.com]
Sent: Tuesday, June 22, 2004 10:11 AM
To: Parimala Ramdas
Subject: RE: [rt-users] RT broke

Here at work, there is one employee who has this happen. My computer works just fine, but his requires a login for every action. I haven’t trouble shooted this, but it may be some browser setting.
-----Original Message-----
From: Parimala Ramdas [mailto:Parimala.Ramdas@Zoran.com]
Sent: Tuesday, June 22, 2004 9:09 AM
To: rt-users@lists.bestpractical.com
Subject: RE: [rt-users] RT broke
I did that and ran test deps (no error) and started apache But still the same problem persists. Click on any link and RT takes me back to the login page.
Is this because of mod_perl using perl5.8.4? or something else…
Parimala

-----Original Message-----
From: Aleš Sušnik [mailto:alesh@sportina.si] 
Sent: Tuesday, June 22, 2004 1:51 AM
To: Parimala Ramdas
Subject: RE: [rt-users] RT broke
 
Rebuild apache also, and run the test deps and depending on the report fix deps of RT.
 
A.
4

Thanks for all who responded. I found that apache was having problems as
the error log had this message ‘Address already in use: make_sock: could
not bind to port 80’
I killed all httpd processes, stopped and started apache. Still RT was
giving me System error whenever I clicked on any link. Found that the
errors were of HTML::Mason. So upgraded to the latest version and there
are no problems so far. Hope this helps those having similar problems.

Thanks,
ParimalaFrom: Aaron Hicks [mailto:aaron.hicks@intertrade.com]
Sent: Tuesday, June 22, 2004 11:06 AM
To: Parimala Ramdas
Subject: RE: [rt-users] RT broke

This happened to me, and the issue was I was using opera and have some
setting set wrong. You can do a search of the archive and probably find
the issue and answer there.

Aaron