RT Backup procedures?

RT Users
1

Folks:

A while back, there was a thread in rt-users that mentioned there was a backup
procedure for RT at ftp://ftp.fsck.com/pub/rt/rt1-contrib I can’t get to that
host now.

What I really want is a recipe that:

a) Backs up the mySQL database (it can dump all the tables - I only have RT
running)

b) Backs up all my RT source files (from all the places they might have been
placed during the installation process)

c) Backs up anything else that I might need

and then

d) Restores all this stuff.

Has anyone done the work of creating scripts that would do this? If not, could
someone suggest what information would be required? I’ll summarize to the list.
Thanks!

Rich Brown

Hanover, NH

2

Richard E. Brown wrote:

A while back, there was a thread in rt-users that mentioned there was
a backup procedure for RT at ftp://ftp.fsck.com/pub/rt/rt1-contrib I
can’t get to that host now.

Try this web URL instead:

http://www.fsck.com/pub/rt/contrib/1.0/

rt-backup.sh appears to be in there (but I haven’t ever looked at it
personally).

Smylers
GBdirect

3

“Richard E. Brown” wrote:

Folks:

A while back, there was a thread in rt-users that mentioned there was a backup procedure for RT at ftp://ftp.fsck.com/pub/rt/rt1-contrib I can’t get to that host now.

this might be off topic, but ftp service is not active anymore on fsck.com.
You can get to the download section via http, though.

regards,
Harald

[snip]
Harald Wagener * An der Alster 42 * 20099 Hamburg * http://www.fcb-wilkens.com
Mirrors should reflect a little before throwing back images. – Jean Cocteau

4

Quoting Richard E. Brown Richard.E.Brown@DARTWARE.COM [Mar 08, 2002 11:28]:

Folks:

A while back, there was a thread in rt-users that mentioned there was a
backup procedure for RT at ftp://ftp.fsck.com/pub/rt/rt1-contrib I
can’t get to that host now.

What I really want is a recipe that:

a) Backs up the mySQL database (it can dump all the tables - I
only have RT running)
b) Backs up all my RT source files (from all the places they might
have been placed during the installation process)
c) Backs up anything else that I might need

and then

d) Restores all this stuff.

You could do this with a short shell script (Warning! This is
untested! I just threw this together right now!):

#!/bin/sh

DATE=date +"%Y-%m-%d"
RT_PATH=/path/to/rt
MYSQL_OPTS=“-urt_user -prt_password -h rt_host RT_DB_NAME”

case $* in
restore)
shift
RESTORE_DATE=$1
# Restoe db
mysql $MYSQL_OPTS < /backups/$RESTORE_DATE/database

# Restore rt
cd $RT_PATH
gunzip -c /backups/$RESTORE_DATE/rt.tar.gz | tar xf -

;;

save)
# Assumes that /backups exists, of course
if ! test -d /backups/$DATE; then mkdir /backups/$DATE; fi

# Backup db and RT dir
mysqldump $MYSQL_OPTS > /backups/$DATE/database

tar cf /backups/$DATE/rt.tar $PATH
gzip --best /backups/$DATE/rt.tar

;;

*)
echo “Usage: $0 (save|restore)”
exit 1
;;
esac

exit 0

Good luck.

(darren)

Mosher’s Law of Software Engineering:
Don’t worry if it doesn’t work right.
If everything did, you’d be out of a job.