I’m noticing there’s no easy way to backup and restore any Request Tracker
system settings such as accounts created, ticket custom fields, theme
This might be more of a feature request, but can we have a way to backup
the specific files in an archived file for easy backup and restore?
The information here doesn’t really cover specific files and folders within
/opt/rt to backup, so I’m not really sure where to go to backup and restore
these settings during a version upgrade.