Dear All,
How do I stop RT from sending an autoreply message to spam?, can I do
something like “if incoming address doesn’t match discard it and
do nothing”
Many thanks,
Steve.
Stephen Ison
Unix Support
University of Cambridge Computing Service
si202@cam.ac.uk
a message of 17 lines which said:
How do I stop RT from sending an autoreply message to spam?, can I
do something like “if incoming address doesn’t match
discard it and do nothing”
I’m not sure you can do it inside RT. Why not going through procmail
instead?
Aliases file:
help: “|/usr/bin/procmail /etc/procmailrcs/request-tracker”
/etc/procmailrcs/request-tracker:
:0
Bogofilter
SpamAssassin
- !^X-Spam-Flag: *YES
! rt-mailgate
:0
/dev/null
You can prevent RT from auto replying by changing the “Precedence” of the
e-mail to “Bulk”. We do this using procmail and formail to avoid replying
to e-mails from addresses we know we don’t want to reply to. Here’s an
example:
:0fhw: .msgid.lock
- ^From:.amazon.com.
| formail -i “Precedence: Bulk”
You could use some kind of spam detector and change the precedence to bulk
that way.