I’m running 3.8.1 on a clean SLES10SP2. I’ve installed 3.8.1 and it’s root/password account works fine.
I then downloaded and installed v.06_2 of RT-Authen-ExternalAuth (to try and get ldap auth working).
Before I even try and test my Ldap authenticate/autocreate, I try logging in as root/password.
In my browser I get this error.
RT::User::UpdateFromExternal Unimplemented in HTML::Mason::Commands. (/srv/www/vhosts/rt.mbc.qld.edu.au/local/plugins/RT-Authen-ExternalAuth/html/Callbacks/ExternalAuth/autohandler/Auth line 73)
Mike Peachey suggested this:
This generally means that the User_Vendor.pm has not been found in the
right place to make its methods available. UpdateFromExternal is an
RT::User method, RT looks in User.pm and doesn’t find it, ande then
checks for its existence in User_Local.pm and User_Vendor.pm. Obviously
it’s just not finding or is unable to read User_Vendor.pm.
My <RT_HOME> is
The ExternalAuth plugin was installed in:
and the only User_Vendor.pm in the whole structure is:
User.pm lives in:
The v.06_2 ExternalAuth 'make install ’ asked me for the location of RT.pm, and I typed:
Have you ever seen this error? I am at a loss where to start looking, there doesn’t seem to be much in the log files. I’ve attached my RT_SiteConfig.pm and my system configuration from within RT.
Any suggestions would be gratefully accepted.
Moreton Bay College
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systemconfig.txt (11.4 KB)
RT_SiteConfig.pm.20081028 (6.31 KB)