RT at a glance summaries in 3.5.2

RT Users
1

Hi,

I have reported this as a bug, but I would like to hear if anyone have had the same problem and maybe found a solution.

When you customize the “RT at a glance” page (/Prefs/MyRT.html), if you add or remove any “summaries” then the Quick Search and Reminders page will disappear from the front page.

Anyone found a sollution to this? Or maybe have a pointer as to where I can reset this setting again? So far the only thing I found is to make a new user hehe.

Thanks!

Best regards

Bjørn Skovlund Rydén
System- and Networkadministration
24/7 MusicShop

2

Hi,
Can anyone tell me if there is any patch for speeding up the search
functionalities in RT. Is there any specific programs i need to look at
for making changes to the “Search” queries?.

Regards,
Ahalya Nathan
Senior Programmer / Analyst
Information Technology, Metropolitan Utilities District
(402) 449-8218 phone
(402) 449-8131 fax
ahalya_nathan@mudnebr.com