"RT at a glance" copy to multiple users

RT Users
1

Hi list,

is there a way to copy the configuration of “RT at a glance” from one
user to another.

The default for “RT at a glance” is in this case not a solution.

We have different user groups dealing with rt and they like to have
different “RT at a glance” configs for there group members.

Best regards
Björn

2

Hello!On Di, 2008-11-25 at 15:01 +0100, Bjoern Schulz wrote:

is there a way to copy the configuration of “RT at a glance” from one
user to another.

I suppose I found the settings in the database, in the table Attributes
the records where Name=“Pref-HomepageSettings” you will
find in the column “ObjectId” the UserId. It should be possible to
update or create the column “Content” to spread the initial
Homepage setting of a user. So it should be possible to configure
a default portal for each group.

regards!

sven