RT Asset Tracker - Bulk data import

RT Users
1

Dear all,

I have made use of the Asset Tracker on the RT system. I noticed that it can export the raw data from RTAsset to Excel. Just wonder if there is any method to import raw bulk data back on it. I checked on the Wiki http://atwiki.chaka.net and didn't find any note regarding this. I am running RT version: 3.5.5. I appreciate if someone can share their experience and knowledge on this.

Best regards,

David Choy

Principle One Limited

Room 5611-5612, The Center, 99 Queen’s Road Central, Central, Hong Kong

P: +852 3555-2259 F: +852 3555-2222 M: +852 9880-1276

www.principleone.net

Hong Kong . Singapore . Tokyo

2

Pardon me, but what is the asset tracker? I have a need for such a thing (if
this is to keep track of hardware and installed software) within RT. I’m
running RT 3.4.5 (I’m disinclined to upgrade as this is running very well).

FLOn 9/25/06, David Choy David.Choy@principleone.com wrote:

Dear all,

I have made use of the Asset Tracker on the RT system. I noticed that it
can export the raw data from RTAsset to Excel. Just wonder if there is any
method to import raw bulk data back on it. I checked on the Wiki *
http://atwiki.chaka.net* http://atwiki.chaka.net and didn’t find any
note regarding this. I am running RT version: 3.5.5. I appreciate if
someone can share their experience and knowledge on this.

Best regards,
David Choy

Principle One Limited
Room 5611-5612, The Center, 99 Queen’s Road Central, Central, Hong Kong
P: +852 3555-2259 F: +852 3555-2222 M: +852 9880-1276
www.principleone.net

Hong Kong . Singapore . Tokyo

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

3

Florian,

Asset Tracker under RT is designed to keep track of assets such as:
servers, switches, desktops, or anything else. You can refer to the wiki
http://atwiki.chaka.net/ and/or
http://rt.chaka.net/AssetTracker/index.html?user=guest&pass=guest to
gather more information.

Best regards,
David

Principle One Limited
Room 5611-5612, The Center, 99 Queen’s Road Central, Central, Hong Kong
P: +852 3555-2259 F: +852 3555-2222 M: +852 9880-1276

Hong Kong . Singapore . TokyoFrom: Florian Lengyel [mailto:lengyel@gmail.com]
Sent: Tuesday, September 26, 2006 10:31 AM
To: David Choy
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT Asset Tracker - Bulk data import

Pardon me, but what is the asset tracker? I have a need for such a thing
(if this is to keep track of hardware and installed software) within RT.
I’m running RT 3.4.5 (I’m disinclined to upgrade as this is running very
well).

FL

4

Hi David,

have a look onto the Contributed Scrips Site from Todd:
http://atwiki.chaka.net/index.cgi?ContributedScripts

There is a scrip for raw/mass import. It works good so far.

Torsten2006/9/26, David Choy David.Choy@principleone.com:

Dear all,

I have made use of the Asset Tracker on the RT system. I noticed that it
can export the raw data from RTAsset to Excel. Just wonder if there is any
method to import raw bulk data back on it. I checked on the Wiki *
http://atwiki.chaka.net* http://atwiki.chaka.net and didn’t find any
note regarding this. I am running RT version: 3.5.5. I appreciate if
someone can share their experience and knowledge on this.

Best regards,
David Choy

Principle One Limited
Room 5611-5612, The Center, 99 Queen’s Road Central, Central, Hong Kong
P: +852 3555-2259 F: +852 3555-2222 M: +852 9880-1276
www.principleone.net

Hong Kong . Singapore . Tokyo

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

MFG

Torsten Brumm

http://www.torsten-brumm.de

5

Hi experts,

I have AT (Asset Tracker) installed on my RT.

On the page

http://atwiki.chaka.net/index.cgi?AssetCloning

I have found instructions on how to add Asset Cloning possibility to AT
(Asset Tracker).

I followied those instructions, installed the cloner, restarted Apache -
and nothing happens. The instructions says that I should see the “Clone
asset” under Asset History menu. I looked at all possible asset related
links - and nothing. There is no “Clone asset” link anywhere.

Did anybody install the Asset Cloner succesfully?

Tomasz Wlodek | tel 631-344-7448
Brookhaven Laboratory, Building 510M | fax 631-344-7616
Upton NY 11973-5000 |

6

Hi experts,

I have AT (Asset Tracker) installed on my RT.

On the page

http://atwiki.chaka.net/index.cgi?AssetCloning

I have found instructions on how to add Asset Cloning possibility to AT
(Asset Tracker).

I followied those instructions, installed the cloner, restarted Apache - and
nothing happens. The instructions says that I should see the “Clone asset”
under Asset History menu. I looked at all possible asset related links - and
nothing. There is no “Clone asset” link anywhere.

Ok, Here is my followup to that problem:

The instructions posted on http://atwiki.chaka.net/index.cgi?AssetCloning
say that in the file

/AssetTracker/Elements/Tabs/Default

I should add:

if (ref $Asset and $Asset->CurrentUserHasRight(‘CreateAsset’)) {
$tabs->{this}->{subtabs}->{‘_H’} = { title =>loc(“Clone”),
path => “AssetTracker/Asset/Clone.html?id=” .
$Asset->Id };
}

I now know that it is the “ref $Asset” condition in the if statement which
fails. I can select an asset and still the if (ref $Asset …) condition
fails (ie AT thinks that I did not select an asset).

The cloning routine works. (I checked it by hacking the code).

Any idea why the ref $Asset remains undefined and fails the if statement
even if I select an asset?

Tomasz Wlodek | tel 631-344-7448
Brookhaven Laboratory, Building 510M | fax 631-344-7616
Upton NY 11973-5000 |