RT as a HIPAA comliant messaging system?

I have some customers that need to follow HIPAA.

They need to be able to send secure emails… which is a total pain in
the butt, esp. if you are using Outlook.

I have vanguard account… I can ‘email’ them securely… thru a web
client over https.

When I get my response, that stays in my account on line, but I get an
email that says, you have a response.

Has anyone implemented RT in such a fashion? It seems like it could
very well be used out of the box to implement such a system… maybe
some customization to make it friendlier or more tailored to hipaa
compliance.

Anyways… any thoughts? Anyone using RT for such a system? What do you
think?

duncan

Duncan Shannon
Techfluent, Inc.
§ 612-338-1300
(F) 612-638-1310
dshannon@techfluent.com
www.techfluent.com