RT and Starting Apache

RT Users
1

Hi everyone,
Please, I decided to install a newer version of RT (v 3.2.2) on Redhat 8.0, perl 5.8.6 and mysql. however, i stopped the apache server in order to configure RT and create the virtual directores, but i get this error while trying to restart apache. please can any one help out. The error message is:

usr/local/apache2/bin/apachectl start

Syntax error on line 1054 of /usr/local/apache2/conf/httpd.conf : Invalid command ‘PerlModule’, perhaps mispelled or or defined by a module not included in the server configuration.

Thanks all in anticipation of the assistance.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

2

Do you have mod_perl installed?

Jan

Oluwatomisin Ilori wrote:

Hi everyone,
Please, I decided to install a newer version of RT (v 3.2.2) on Redhat
8.0, perl 5.8.6 and mysql. however, i stopped the apache server in
order to configure RT and create the virtual directores, but i get
this error while trying to restart apache. please can any one help
out. The error message is:

usr/local/apache2/bin/apachectl start

Syntax error on line 1054 of /usr/local/apache2/conf/httpd.conf :
Invalid command ‘PerlModule’, perhaps mispelled or or defined by a
module not included in the server configuration.

Thanks all in anticipation of the assistance.

ALL-NEW Yahoo! Messenger
http://uk.rd.yahoo.com/mail/taglines/default/messenger/*http://uk.messenger.yahoo.com*

  • all new features - even more fun!** *

The rt-users Archives

RT Administrator and Developer training is coming to your town soon! (Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Jan Algermissen
Consultant & Programmer

3

Thanks, but I thought mod_perl comes with Apache. How can I check if i have it installed. I didn’t do the installation myself but i doubt if it was installed seperately.
Thanks a lot.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

4

This probably means that your mod_perl isn’t being loaded. Check for
that.

Ramon Kagan
York University, Computing and Network Services
Information Security - Senior Information Security Analyst
(416)736-2100 #20263
rkagan@yorku.ca

I have not failed. I have just I don’t know the secret to success,
found 10,000 ways that don’t work. but the secret to failure is
trying to please everybody.
- Thomas Edison - Bill Cosby
----------------------------------- ------------------------------------On Wed, 26 Jan 2005, Oluwatomisin Ilori wrote:

Hi everyone,
Please, I decided to install a newer version of RT (v 3.2.2) on Redhat 8.0, perl 5.8.6 and mysql. however, i stopped the apache server in order to configure RT and create the virtual directores, but i get this error while trying to restart apache. please can any one help out. The error message is:

usr/local/apache2/bin/apachectl start

Syntax error on line 1054 of /usr/local/apache2/conf/httpd.conf : Invalid command ‘PerlModule’, perhaps mispelled or or defined by a module not included in the server configuration.

Thanks all in anticipation of the assistance.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

5

Ok, thanks…just discovered that mod_perl wasn’t installed.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

6

Thanks all. I discovered I didn’t have mod_perl installed. I did a fresh install of red hat 8.0, mod_perl was statically compiled with apache, i installed perl and I have RT working fine now.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

7

Please, I can’t find the rt.log file in /opt/rt3/var/log. I’ve got redhat linux 8.0, perl 5.8.6, mysql 4.1.9, apache 1.3.33 with mod_perl 1 and RT v 3.2.2 installed on my system now. Please, has the path to rt.log been changed with this new version?
Thanks all in anticipation of ur assistance.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

8

Please, I can’t find the rt.log file in /opt/rt3/var/log. I’ve got redhat
linux 8.0, perl 5.8.6, mysql 4.1.9, apache 1.3.33 with mod_perl 1 and RT v
3.2.2 installed on my system now. Please, has the path to rt.log been
changed with this new version?
Thanks all in anticipation of ur assistance.

ALL-NEW Yahoo! Messenger

  • all new features - even more fun!

The rt-users Archives

RT Administrator and Developer training is coming to your town soon!
(Boston, San Francisco, Austin, Sydney) Contact training@bestpractical.com
for details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

Your <RT_DIR>/etc/RT_SiteConfig.pm should tell you where it is.

Set($LogDir, ‘/usr/local/rt3/var/log’);

Andy Harrison

9

Thanks for the quick response. My RT_SiteConfig.pm contains ($LogDir, /opt/rt3/var/log) and I don’t have this directory “/usr/local/rt3/var/log” on my system.

ALL-NEW Yahoo! Messenger - all new features - even more fun!

10

Oluwatomisin Ilori wrote:

Thanks for the quick response. My RT_SiteConfig.pm contains
($LogDir, /opt/rt3/var/log) and I don't have this directory
"/usr/local/rt3/var/log" on my system.

Please, read http://wiki.bestpractical.com/?Debug

11

Thanks ruslan…this worked.

ALL-NEW Yahoo! Messenger - all new features - even more fun!