RT and RTFM

RT Users
1

What is the relationship between RT and RTFM? Is RTFM completely dependant
on RT? If so, that implies that only certain version pairs work together.
I can’t find a RTFM 2.0.15 to match the RT version, and I can’t at this
moment switch to RT 3.0.

thanks
-james

2

RTFM 1 couldn’t share an apache/mod_perl combo with RT at all.
RTFM 2 runs on top of RT 3.0 and WILL NOT work with an earlier version of
RT.

-jOn Wed, Apr 02, 2003 at 02:08:11PM -0500, James O'Kane wrote:

What is the relationship between RT and RTFM? Is RTFM completely dependant
on RT? If so, that implies that only certain version pairs work together.
I can’t find a RTFM 2.0.15 to match the RT version, and I can’t at this
moment switch to RT 3.0.

thanks
-james

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3

RTFM 1 couldn’t share an apache/mod_perl combo with RT at all.
RTFM 2 runs on top of RT 3.0 and WILL NOT work with an earlier version of
RT.

Has RTFM 2 been tested with Postgresql? I had some table errors when
trying to install. I’m now in the process of trying it with Mysql 4.0
but could still reproduce the error for debugging if it is supposed to
work.

Les Mikesell
les@futuresource.com

4

Not extensively. Want to report the errors to rtfm-bugs@fsck.com so we
can deal with them?On Wed, Apr 02, 2003 at 01:48:20PM -0600, Les Mikesell wrote:

RTFM 1 couldn’t share an apache/mod_perl combo with RT at all.
RTFM 2 runs on top of RT 3.0 and WILL NOT work with an earlier version of
RT.

Has RTFM 2 been tested with Postgresql? I had some table errors when
trying to install. I’m now in the process of trying it with Mysql 4.0
but could still reproduce the error for debugging if it is supposed to
work.

Les Mikesell
les@futuresource.com

Request Tracker... So much more than a help desk — Best Practical Solutions – Trouble Ticketing. Free.

5

Like in
http://lists.fsck.com/pipermail/rt-users/2003-July/015395.html

I have the same problem. When I try to reply in RT and include an article,
no error but the body doesn’t include the article I selected.

I used the RC1 version of RTFM and also the rtfm-snap.

Filippo Del Prete