RT and RTFM RC3 errors

Running into problem with RT 3.0.5 and RTFM RC3

Clicking on an article in RTFM RC3 gives:

System error

error:
Can’t locate object method “IsLocal” via package
“fsck.com-rt://vub.ac.be/ticket/52” (perhaps you forgot to load
“fsck.com-rt://vub.ac.be/ticket/52”?) at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks
line 52.

context:

277:
}

278:

279:

All errors returned from this routine will be in exception form.

280:
local $SIG{‘DIE’} = sub {

281:
rethrow_exception( $_[0] );

282:
};

283:

284:

285:

$m is a dynamically scoped global containing this

code stack:
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm:281
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks:52
/usr/local/packages/rt3/share/html/RTFM/Article/Display.html:27
/usr/local/packages/rt3/share/html/autohandler:182
raw error

Can’t locate object method “IsLocal” via package
“fsck.com-rt://foobar.net/ticket/52” (perhaps you forgot to load
“fsck.com-rt://foobar.net/ticket/52”?) at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks
line 52.

Trace begun at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Exceptions.pm line 121
HTML::Mason::Exceptions::rethrow_exception(‘Can't locate object
method “IsLocal” via package “fsck.com-rt://foobar.net/ticket/52”
(perhaps you forgot to load “fsck.com-rt://foobar.net/ticket/52”?) at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks
line 52.^J’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 281
HTML::Mason::Request::ANON(‘Can't locate object method “IsLocal”
via package “fsck.com-rt://foobar.net/ticket/52” (perhaps you forgot
to load “fsck.com-rt://foobar.net/ticket/52”?) at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks
line 52.^J’) called at
/usr/local/packages/rt3/share/html/RTFM/Article/Elements/ShowLinks
line 52
HTML::Mason::Commands::ANON(‘article’,
‘RT::FM::Article=HASH(0x171ad28)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x1749bc0)’,
‘article’, ‘RT::FM::Article=HASH(0x171ad28)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x1749bc0)’,
‘article’, ‘RT::FM::Article=HASH(0x171ad28)’) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘Elements/ShowLinks’, ‘article’, ‘RT::FM::Article=HASH(0x171ad28)’)
called at
/usr/local/packages/rt3/share/html/RTFM/Article/Display.html line 27
HTML::Mason::Commands::ANON(‘id’, 4, ‘id’, 4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x171a288)’,
‘id’, 4, ‘id’, 4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1045
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x171a288)’, ‘id’,
4, ‘id’, 4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘HTML::Mason::Component::FileBased=HASH(0x171a288)’, ‘id’, 4, ‘id’,
4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 735
HTML::Mason::Request::call_next(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘id’, 4) called at /usr/local/packages/rt3/share/html/autohandler
line 182
HTML::Mason::Commands::ANON(‘id’, 4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Component.pm line 133
HTML::Mason::Component::run(‘HTML::Mason::Component::FileBased=HASH(0x10487e8)’,
‘id’, 4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1040
eval {…}(‘HTML::Mason::Component::FileBased=HASH(0x10487e8)’, ‘id’,
4) called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 1039
HTML::Mason::Request::comp(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘HASH(0x171a378)’,
‘HTML::Mason::Component::FileBased=HASH(0x10487e8)’, ‘id’, 4) called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘HASH(0x171a378)’,
‘HTML::Mason::Component::FileBased=HASH(0x10487e8)’, ‘id’, 4) called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 336
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’,
‘HASH(0x171a378)’,
‘HTML::Mason::Component::FileBased=HASH(0x10487e8)’, ‘id’, 4) called
at /usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/Request.pm line 296
HTML::Mason::Request::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
eval {…}(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
134
HTML::Mason::Request::ApacheHandler::exec(‘HTML::Mason::Request::ApacheHandler=HASH(0x1718920)’)
called at
/usr/local/lib/perl5/site_perl/5.8.0/HTML/Mason/ApacheHandler.pm line
787
HTML::Mason::ApacheHandler::handle_request(‘HTML::Mason::ApacheHandler=HASH(0x100c97c)’,
‘Apache=SCALAR(0x15dd720)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 135
eval {…}(‘HTML::Mason::ApacheHandler=HASH(0x100c97c)’,
‘Apache=SCALAR(0x15dd720)’) called at
/usr/local/packages/rt3/bin/webmux.pl line 135
RT::Mason::handler(‘Apache=SCALAR(0x15dd720)’) called at /dev/null line 0
eval {…}(‘Apache=SCALAR(0x15dd720)’) called at /dev/null line 0

When including an article in a ticket, I get:

#4: Acceptable Use Policy

Acceptable Use Policy Answer Template

testfield 1: RT :: FM ::ArticleCFValue= HASH (0x14c2a50)

testfield 2: RT :: FM ::ArticleCFValue= HASH (0x14ba438)
test 2

testfield 3: RT :: FM ::ArticleCFValue= HASH (0x14c6384)

testfield 4: RT :: FM ::ArticleCFValue= HASH (0x14c2c9c)

testfield 5:
blabla

The RT log says:

[Fri Sep 19 15:39:39 2003] [debug]: root asked to limit
RT::FM::CustomFieldCollection to unknown class
(/usr/local/packages/rt3/li
b/RT/FM/CustomFieldCollection_Overlay.pm:37)
[Fri Sep 19 15:39:54 2003] [debug]: RT::FM::ArticleCollection Limit
called :VALUE policy FIELD Name SUBCLAUSE all OPERATOR LIKE ENT
RYAGGREGATOR OR
(/usr/local/packages/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:42)
[Fri Sep 19 15:39:54 2003] [debug]: RT::FM::ArticleCollection Limit
called :VALUE policy FIELD Summary SUBCLAUSE all OPERATOR LIKE
ENTRYAGGREGATOR OR
(/usr/local/packages/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:42)
[Fri Sep 19 15:41:06 2003] [debug]: RT::FM::ArticleCollection Limit
called :QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !
= (/usr/local/packages/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:42)
[Fri Sep 19 15:41:19 2003] [debug]: RT::FM::ArticleCollection Limit
called :QUOTEVALUE 0 VALUE LastUpdated FIELD Created OPERATOR !
= (/usr/local/packages/rt3/lib/RT/FM/ArticleCollection_Overlay.pm:42)
[Fri Sep 19 15:42:13 2003] [debug]: noMatch value is ‘’ for Name
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)
[Fri Sep 19 15:42:13 2003] [debug]: noMatch value is ‘’ for Summary
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:17
3)
[Fri Sep 19 15:42:13 2003] [debug]: noMatch value is ‘’ for Class
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)
[Fri Sep 19 15:44:58 2003] [debug]: noMatch value is ‘’ for Name
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)
[Fri Sep 19 15:44:58 2003] [debug]: noMatch value is ‘’ for Summary
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:17
3)
[Fri Sep 19 15:44:58 2003] [debug]: noMatch value is ‘’ for Class
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)
[Fri Sep 19 15:45:04 2003] [debug]: noMatch value is ‘’ for Name
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)
[Fri Sep 19 15:45:04 2003] [debug]: noMatch value is ‘’ for Summary
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:17
3)
[Fri Sep 19 15:45:04 2003] [debug]: noMatch value is ‘’ for Class
(/usr/local/packages/rt3/share/html/RTFM/Article/Search.html:173)

Any ideas ?

TIA

Brussels University
Pleinlaan 2
Computer Center VUB/ULB (VUBnet)
Ing. Robert Jansen
B-1050 Brussels
Belgium (Europe)

email: rjansen@vub.ac.be
Tel: +32-2-650.36.94
Secr: +32-2-650.37.38
Fax: +32-2-650.37.40