After evalutating several different request/support related software, I have
settled on RT for its customization and features. It seems like a great
application. I was wondering if there are any add-ons or templates available
that aren’t listed on the web site. Also, any other ideas/tips that you’ve run
into that help you use request tracker work best for your company would be
Jesse wrote:> On Mon, Jan 22, 2001 at 05:05:30PM -0500, Jeff Blaine wrote:
Will RT 2.0 “release” have PostgreSQL support “out da box”?
Does RT 2.0 alpha 2 have it?
Yes, but it’s known to have issues. I’m currently waiting on a patch
to the database substrate, DBIx::SearchBuilder, which addresses many of them.
Better yet, is there a stabilized version of RT that has PostgreSQL
long long long ago, somoene ported rt 0.99.something to postgres as a oneoff.
however it was rather a lot of work and it wasn’t possible to maintain
that in the same codebase as the core distribution.
They’ll take my private key when they pry it from my cold dead fingers!
Joel Brissenden Acrylis, Inc.
http://www.whatiflinux.com 73 Princeton St.
tel: 1 978 251 1987 x235 N. Chelmsford, MA 01863
fax: 1 978 251 1989 USA