I have rt configured to cc an admin group of about 10 people for a support
queue. When using the web interface to reply to a request apache times
out … the logs show that all the proper emails get sent out though and they
appear to be recieved by the users as well.
Also rt just seems a bit slow when dealing with any ticket modifications. The
box is no slug its a dual xeon 3 Ghz with 4 Gig ram.
anyone know what to do about this?