after some initial problems, the new version of the RT works fine for us in production. We also deployed a fresh machine with RT 5, to get rid of some old threads.
Now we just got one problem: While answering/commenting tickets, the Custom Fields don’t show up anymore. While it’s always an option to set the custom fields first (if necessary) and comment afterwards, but this way doesn’t enforce to set mandatory fields.
Could someone tell me how to add them again?