Just upgraded to 4.4 and am seeing the following in my rt.log:
The Mason component /opt/rt4/share/html/Elements/Quicksearch is deprecated,
and will be removed in RT 4.6. You should use QueueList instead.
What do I need to do in order to start using QueueList. I still see the
Quicksearch option in my RT at a Glance menu – but I do not see the
QueueList option on that menu.
Do need to be doing something else in order to use QueueList?
Max
Max McGrath https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu
Just upgraded to 4.4 and am seeing the following in my rt.log:
The Mason component /opt/rt4/share/html/Elements/Quicksearch is
deprecated, and will be removed in RT 4.6. You should use QueueList
instead.
What do I need to do in order to start using QueueList. I still see the
Quicksearch option in my RT at a Glance menu – but I do not see the
QueueList option on that menu.
What do you mean by menu?
Do need to be doing something else in order to use QueueList?
Try editing your Homepage and see if you can:
-
Remove the Quicksearch
-
Add the QueueList
-m
Thanks Matt -
The options I have when I edit my homepage is what I called the menu.
QueueList is not an option there for me:
[image: Inline image 1]
Max
Max McGrath https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.eduOn Mon, Aug 15, 2016 at 8:46 AM, Matt Zagrabelny mzagrabe@d.umn.edu wrote:
On Sun, Aug 14, 2016 at 6:29 PM, Max McGrath mmcgrath@carthage.edu wrote:
Just upgraded to 4.4 and am seeing the following in my rt.log:
The Mason component /opt/rt4/share/html/Elements/Quicksearch is
deprecated, and will be removed in RT 4.6. You should use QueueList
instead.
What do I need to do in order to start using QueueList. I still see the
Quicksearch option in my RT at a Glance menu – but I do not see the
QueueList option on that menu.
What do you mean by menu?
Do need to be doing something else in order to use QueueList?
Try editing your Homepage and see if you can:
-
Remove the Quicksearch
-
Add the QueueList
-m
Figured this one out as well. I had to go into RT_SiteConfig.pm and update
the values in my $HomepageComponents.
Max
Max McGrath https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.eduOn Mon, Aug 15, 2016 at 8:52 AM, Max McGrath mmcgrath@carthage.edu wrote:
Thanks Matt -
The options I have when I edit my homepage is what I called the menu.
QueueList is not an option there for me:
[image: Inline image 1]
Max
–
Max McGrath https://www.linkedin.com/pub/max-mcgrath/1b/3a6/a21
Network Administrator
Carthage College
262-552-5512
mmcgrath@carthage.edu
On Mon, Aug 15, 2016 at 8:46 AM, Matt Zagrabelny mzagrabe@d.umn.edu wrote:
On Sun, Aug 14, 2016 at 6:29 PM, Max McGrath mmcgrath@carthage.edu wrote:
Just upgraded to 4.4 and am seeing the following in my rt.log:
The Mason component /opt/rt4/share/html/Elements/Quicksearch is
deprecated, and will be removed in RT 4.6. You should use QueueList
instead.
What do I need to do in order to start using QueueList. I still see the
Quicksearch option in my RT at a Glance menu – but I do not see the
QueueList option on that menu.
What do you mean by menu?
Do need to be doing something else in order to use QueueList?
Try editing your Homepage and see if you can:
-
Remove the Quicksearch
-
Add the QueueList
-m
Figured this one out as well. I had to go into RT_SiteConfig.pm and
update the values in my $HomepageComponents.
Nice.
Looking forward to getting to 4.4 ourselves…
-m