RT 4.4.2 released

RT Users
1

We’re pleased to announce the general availability of RT 4.4.2. This release introduces several important security fixes, a handful of new features, and many bugfixes.

We have redesigned how time worked is calculated per user and for children tickets. As always please be sure to review the UPGRADING-4.4 document.

Please see our official release announcement for more information, including the complete set of changes and bugfixes.

Download RT today!

  • Custom fields now have a “New values must be unique” option.
  • Custom fields now support value canonicalization (for example, automatically changing input values to be all uppercase). See the @CustomFieldValuesCanonicalizers config option.
  • Ticket timers provide a comment box for quickly adding ticket comments to describe your time worked.
  • You can now set up default values for assets on a catalog level.
  • You can choose to display result counts on ticket search portlets using the new $ShowSearchResultCount config setting.
  • There is now a “Load all history” link for the “as you scroll” history loading mode, to allow you to use browser-based text search.
  • We now display a list of recently-viewed tickets in the Search → Tickets → Recently Viewed menu.
  • We have made RT::Extension::AdminConditionsAndActions part of core RT, so you can now easily configure the conditions and actions of your scrips right within the admin UI.
3

If we already have the AdminConditionsAndActions deployed, do we just remove the plug-in from the @Plugins directive, or is there anything else we need to be aware of? Thanks!

4

Hi Stephen,

Removing AdminConditionsAndActions from @Plugins should be sufficient. You can also remove the /opt/rt4/local/plugins/RT-Extension-AdminConditionsAndActions/ directory if you like, which is where the code for the extension lives.

Best,
Shawn