I have a really simple question to the pro’s of RT admins. Is it possible to modify the autocomplete list of formular fields?
For example, I open an existing ticket and switch to the “People” tab. There I like to change the Requestor. So I click on “Add new watchers” choose “Type > Requestor” and enter a eMail Adresse. Until there no problem. But if I start typing the eMail address I got a lot of old / no longer available eMail addresses. Is there any way to delete some of the suggested addresses?
I noticed that this history is not from the browser it seems to be on the RT side anywhere in the database.
Unfortunately I couldn’t find any thread in this forum which covers this issue.
Many thanks in advanced.