Hi, I’ve been paying attention to “autocomplete” options, but none of them reads data from the AD.
Have anyone installed RTx::EmailCompletion on RT 4.4.1??
Ernesto.
Hi, I’ve just installed RT 4.4.1 on a new CentOS 7 server.
I’ve configured RT::Authen::ExternalAuth against my Active Directory and is working fine.
The problem is that I can’t make RTx::EmailCompletion to work. I’ve configured it with almost the same parameters as ExternalAuth and I detected a Javascript error:
“Uncaught TypeError: Event.observe is not a function at emailcompletion.js:60”
The javascript line causing the error is: Event.observe(window, ‘load’, initPage);
The goal is to have an intra-organization ticketing system, all the requestors and staff is loaded in the Active Directory and I want email completion for them.
Eventually we’ll send and receive email updates from extra-organization users but I don’t want this ones to be in the AD and I don’t need email completion for them.
Any ideas?
Best regards,
Ernesto Silva.