RT 4.4.0rc2 released

shawn · November 20, 2015, 8:16pm

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RT 4.4.0rc2 – 2015-11-20

RT 4.4.0rc2 is now available for testing.

https://download.bestpractical.com/pub/rt/devel/rt-4.4.0rc2.tar.gz
https://download.bestpractical.com/pub/rt/devel/rt-4.4.0rc2.tar.gz.asc

SHA1 sums

768e34e20d60e65090144097552ea753c88041f1 rt-4.4.0rc2.tar.gz
e6b0111f0b469e90657a044b3d4658d45af8b89b rt-4.4.0rc2.tar.gz.asc

Changes:

Unify our documentation for upgrading cored extensions
Copy rt-ldapimport into install-tree sbin
Fix mismerge of _DurationAsString causing Time Worked on search results to
cause errors
Avoid returning undef for default catalog which causes users with no
ShowCatalog rights to see errors
Avoid undef warnings when upgrading dashboards for Quicksearch → QueueList
Fix occasional failure of t/ldapimport/user-import.t due to user ID numbers
Fix t/externalauth/obfuscate-password.t failure of My_DBI being removed from
ExternalServices due to “db” vs “dbi”
Remove lingering calls to removed ->screendebug
Switch example for @Plugins in RT_Config from ExternalAuth to JSGantt
Render “HeldBy” assets role as “Held By”
Update translations for: Basque, Bulgarian, Catalan, Simplified and
Traditional Chinese, Croatian, Czech, Danish, Dutch, Estonian, Finnish,
French, German, Greek, Hungarian, Icelandic, Indonesian, Italian, Japanese,
Latvian, Lithuanian, Norwegian (Bokmal and Nynorsk), Persian, Polish,
Portuguese, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, and
Turkish.

A complete changelog is available from git by running:
git log rt-4.4.0rc1…rt-4.4.0rc2
or visiting
Comparing rt-4.4.0rc1...rt-4.4.0rc2 · bestpractical/rt · GitHub

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Mikko_Lehto · November 22, 2015, 11:18pm

Hi

I just did fresh install of 4.4.0rc2 (no upgrade).

Is it a feature that during ticket reply
(/Ticket/Update.html?Action=Respond) with HTML editor
(MessageBoxRichText == 1) I see “Scrips and Recipients” -list
getting populated, but not with plain text editor (MessageBoxRichText == 0) ?

Access log shows in HTML editor case that I do get
HTTP GET request to /Helpers/PreviewScrips, but not in
plain editor case.

Have a nice day, 4.4 feels awesome!

Mikko Lehto

Matt_Zagrabelny · November 23, 2015, 1:46am

Hi

I just did fresh install of 4.4.0rc2 (no upgrade).

Is it a feature that during ticket reply
(/Ticket/Update.html?Action=Respond) with HTML editor
(MessageBoxRichText == 1) I see “Scrips and Recipients” -list
getting populated, but not with plain text editor (MessageBoxRichText == 0) ?

There may be some errors in JS console in your browser.

-m

Mikko_Lehto · November 23, 2015, 4:28pm

There may be some errors in JS console in your browser.

Hi Matt, thanks for the kick in right direction!

Now I see this with XHR logging and Javascript errors enabled:
GET http://rt.domain/Ticket/Update.html [HTTP/1.1 200 OK 501ms]
GET http://rt.domain/NoAuth/css/rudder/squished-e94f4fd9bce9a4e038d25a7a9d07571f.css [HTTP/1.1 200 OK 0ms]
GET http://rt.domain/NoAuth/js/squished-bf4b1701ea2422a43504908c42d926d9.js [HTTP/1.1 200 OK 0ms]
TypeError: CKEDITOR.instances.UpdateContent is undefined Update.html:557:7
GET http://rt.domain/static/images/favicon.png [HTTP/1.1 200 OK 0ms]
GET http://rt.domain/NoAuth/css/rudder/squished-e94f4fd9bce9a4e038d25a7a9d07571f.css [HTTP/1.1 200 OK 0ms]
GET http://rt.domain/NoAuth/css/rudder/squished-e94f4fd9bce9a4e038d25a7a9d07571f.css [HTTP/1.1 200 OK 0ms]

Browser is Firefox 40.0.3
(Mozilla/5.0 (X11; FreeBSD amd64; rv:40.0) Gecko/20100101 Firefox/40.0)

Update.html line 557 is:
554:
555: jQuery( function() {
556: var updateScrips = function() {
557: CKEDITOR.instances[‘UpdateContent’].updateElement();
558: var syncCheckboxes = function(ev) {
559: var target = ev.target;
560: jQuery(“input[name=TxnSendMailTo]”).filter( function() {
561: return this.value == target.value; }
562: ).prop(“checked”,jQuery(target).prop(‘checked’));
563: };

Unfortunately I lack Javascript skills to track properly where CKEDITOR
is loaded or initialised.

Anyway, still seems to be related somehow to scrips, so I guess it’s
learning time for me. Some pointers ofcourse still appreciated.

Mikko Lehto

shawn · November 24, 2015, 6:58pm

Hi Mikko,

Thank you for testing the RC and for reporting this issue :)On 2015年11月23日 at 11:29:09, Mikko Lehto (mslehto@iki.fi) wrote:

TypeError: CKEDITOR.instances.UpdateContent is undefined Update.html:557:7

I see this error, and the symptoms it causes, too. I’ve created a ticket for tracking this: Login

Mikko Lehto

Cheers!
Shawn

Mikko_Lehto · November 24, 2015, 10:31pm

Hi Shawn,

I can confirm that following commit fixes issue I encountered:
commit f9682294d772799aa23ecb44948a3bbea0282b30
Author: Shawn M Moore shawn@bestpractical.com

Handle non-ckeditor for syncing scrips

    Fixes: I#31507

I tested both values (0/1) in RT_SiteConfig.pm / $MessageBoxRichText.

Thanks a lot!

Mikko Lehto

Loos_Christian · December 17, 2015, 2:57pm

Hi,

the CKEditor in RT 4.4 (and also RT 4.2) is missing formatting for e.g.
code.
I think it is not uncommon to paste code in a reply or comment,
especially on rt.cpan.org.

The Styles Combo [1] plugin provides a drop-down with some formatting of
this kind. Is the any reason why this was excluded from the plugin list?
This plugin is actually included in the CKEditor preset plugin list.

Chris

[1] Styles Combo | CKEditor.com