I have an RT query created with the query builder that RequestorGroup.
Status = ‘@owner’
returns 163 tickets
Status = ‘@owner’ AND RequestorGroup = ‘admin’
returns 101 tickets
This lists all issues where the Requestor is a member of the admin group.
I would like to list all tickets where the Requestor is not a member of
the admin group.
I expected this query to work.
Status = ‘@owner’ AND RequestorGroup != ‘admin’
I also tried NOT LIKE ‘admin’
These give the error:
There was an error parsing your search query: Invalid RequestorGroup Op:
!=. Your RT admin can find more information in the error logs.
This looks like a bug to me.