RT 4.2.0 Custom Field Groups

RT Users
1

Has anyone figured out how to do custom field groups? There doesn’t seem to be any documentation on this yet.

2

Has anyone figured out how to do custom field groups? There doesn�t seem
to be any documentation on this yet.

You can find configuration docs here:

http://www.bestpractical.com/docs/rt/4.2/RT_Config.html#CustomFieldGroupings

and we’ll have a blog post coming out soon.