RT 4.0 and IE9

Hi,

Beg to report that the new menu structure in RT4 requires IE9 to run in compatibility mode (at least for me.) and the colour wheel on the custom Theme page is not visible in either mode.

(using FreeBSD 8.2 / Apache 2.2 / Fastcgi)

Regards

John

John Parker

IT Services Manager

FMG Support Ltd
FMG House, St Andrews Road, Huddersfield. HD1 6NA
T:0844 243 8819
F:0844 243 8889
M:07984 424738
E:johnp@fmgsupport.com

FMG Support is committed to reducing its impact on the environment. Please don’t print this email unless absolutely necessary.

Have you been impressed by one of our people?
If so, we’d love to hear about it. You can nominate someone for a Spirit 2011 award by emailing spirit@fmgsupport.com.

FMG Support Ltd. Registered in England. No. 3813859.
Registered office: FMG House, St Andrews Road, Huddersfield, HD1 6NA.

Tel: 0844 243 8888
Email: info@fmgsupport.com.

If you have received this e-mail in error, please contact support@fmgsupport.com and delete it from your mailbox.

Outbound Message checked by Websense Mail Control.

Beg to report that the new menu structure in RT4 requires IE9 to run in
compatibility mode (at least for me.) and the colour wheel on the custom
Theme page is not visible in either mode.

RT 4 runs well for us when IE9 is not compatibility mode; in fact, it
renders better. The color wheel doesn’t render in compat mode, but does
work in native IE9 mode. Are you sure you haven’t turned on compat mode
globally? How are you checking and switching the mode IE is in?

Thomas

Apologies - turned out we were running the RC of IE9 - Works fine in the RTM.

Regards

John-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Thomas Sibley
Sent: 09 May 2011 19:25
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] RT 4.0 and IE9

On 05/09/2011 08:50 AM, John Parker wrote:

Beg to report that the new menu structure in RT4 requires IE9 to run
in compatibility mode (at least for me.) and the colour wheel on the
custom Theme page is not visible in either mode.

RT 4 runs well for us when IE9 is not compatibility mode; in fact, it renders better. The color wheel doesn’t render in compat mode, but does work in native IE9 mode. Are you sure you haven’t turned on compat mode globally? How are you checking and switching the mode IE is in?

Thomas

Inbound Message checked by Websense Mail Control.

Click https://www.mailcontrol.com/sr/wQw0zmjPoHdJTZGyOCrrhg== to report this email as spam. Please ensure that the email is not required for business use before proceeding.

FMG Support is committed to reducing its impact on the environment. Please don’t print this email unless absolutely necessary.

Have you been impressed by one of our people?
If so, we’d love to hear about it. You can nominate someone for a Spirit 2011 award by emailing spirit@fmgsupport.com.

FMG Support Ltd. Registered in England. No. 3813859.
Registered office: FMG House, St Andrews Road, Huddersfield, HD1 6NA.

Tel: 0844 243 8888
Email: info@fmgsupport.com.

If you have received this e-mail in error, please contact support@fmgsupport.com and delete it from your mailbox.

Outbound Message checked by Websense Mail Control.