RT 4.0.6 still not receiving incoming tickets via email

RT Users
1

I have had problems with incoming tickets not being received into RT and
mail delivery delays and failures occurring.

I have checked MX records and traced the route to the server from the
DNS -and all seems fine and correct.

My scenario is:

RT server sits on domain X
Postfix ESMTP with authentication

Emails sent from domain Y into RT on domain X
Emails sent from RT handled by Google
Emails sent into RT also handled by Google.

Could anyone shed some light please?

Many thanks,
Hesan

2

I have had problems with incoming tickets not being received into RT
and mail delivery delays and failures occurring.

I have checked MX records and traced the route to the server from
the DNS -and all seems fine and correct.

My scenario is:

RT server sits on domain X
Postfix ESMTP with authentication

Emails sent from domain Y into RT on domain X
Emails sent from RT handled by Google
Emails sent into RT also handled by Google.

Could anyone shed some light please?

Without logs, we’d just be guessing. Figure out where the mail stops
and post logs from that server.

-kevin