I just finished installing a fresh RT instance on a new box,
All seams to work well on the surface (the web UI is really much nicer and the
custom fields is exactly what we were looking for).
When I sent a test email to the system I got the following reply:
(btw - RT is installed at the server root and the url below is the correct one
to get to the login screen??!!)
----- The following addresses had permanent fatal errors -----
"| /opt/rt3/bin/rt-mailgate --queue support --action correspond --url
(reason: Service unavailable)
(expanded from: email@example.com)
----- Transcript of session follows -----
smrsh: rt-mailgate not available for sendmail programs
554 5.0.0 Service unavailable
Does anyone have any quick clue, where should I start looking?