RT 3.8.8 no attachments over 1mb

RT Users
1

Hi all,

I have an instance of 3.8.8 running and any attachment over 1mb does not seem to show up in any of the tickets.

Any advice would be greatly appreciated.

Best,

Jeff

2

Read FAQ on the wiki.
http://requesttracker.wikia.com/wiki/FAQ#AttachmentsOn Sat, Apr 2, 2011 at 12:16 AM, Lee, Jeffrey jeffrey_lee@harvard.edu wrote:

Hi all,

I have an instance of 3.8.8 running and any attachment over 1mb does not
seem to show up in any of the tickets.

Any advice would be greatly appreciated.

Best,

Jeff

Best regards, Ruslan.

3

Hi
My understanding is that attachments get dropped silently when using
MaxAttachmentSize.
Is there a way of getting a notification (maybe email) when a attachment
gets dropped ?
GerardOn 2011-04-01 22:36, Ruslan Zakirov wrote:

Read FAQ on the wiki.
http://requesttracker.wikia.com/wiki/FAQ#Attachments

On Sat, Apr 2, 2011 at 12:16 AM, Lee, Jeffreyjeffrey_lee@harvard.edu wrote:

Hi all,

I have an instance of 3.8.8 running and any attachment over 1mb does not
seem to show up in any of the tickets.

Any advice would be greatly appreciated.
Best,
Jeff