RT 3.8.8 issues

RT Users
1

Hi,

I am having issues with RT 3.8.8, I am running it on Ubuntu 10.04 perl
5.10.

So as to ignore for now any issues with proxying or web servers i am just
using the standalone_server built in however, even that seems to be playing
up.

For example i have set my WebPath to ‘/rt’ but when it starts up it tells me
i should connect to http://www.test.com no /rt. Also when loaded up i am not
getting the web2 theme or my logo which would indicate to me the NoAuth is
not working correctly however, i do not see any errors generated in the logs
with regards to this.

Any ideas or example on how to debug it further would be appreciated.

I have attached my RT_SiteConfig here http://pastie.org/1063508

Thanks

Mark

2

Hello,

Standalone server doesn’t support webpath. Also, process only one request at
a time.28.07.2010 13:31 пользователь “Mark Olliver” mark@thermeon.com написал:

Hi,

I am having issues with RT 3.8.8, I am running it on Ubuntu 10.04 perl
5.10.

So as to ignore for now any issues with proxying or web servers i am just
using the standalone_server built in however, even that seems to be playing
up.

For example i have set my WebPath to ‘/rt’ but when it starts up it tells me
i should connect to http://www.test.com no /rt. Also when loaded up i am not
getting the web2 theme or my logo which would indicate to me the NoAuth is
not working correctly however, i do not see any errors generated in the logs
with regards to this.

Any ideas or example on how to debug it further would be appreciated.

I have attached my RT_SiteConfig here http://pastie.org/1063508

Thanks

Mark

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3

It looks to me like it is not supported under fastcgi as well unless i have
gone wrong somewhere.

I have used the same config as we used for 3.8.2 now under 3.8.8 but using
mason_handler.fcgi with lighttpd. If i set the WebPath to ‘/rt’ none of the
links include that on the url and the web2 skin does not load.

Mark

4

It’s supported. Changing WebPath is not enough, you have to change
server config as well.On Wed, Jul 28, 2010 at 5:20 PM, Mark Olliver mark@thermeon.com wrote:

It looks to me like it is not supported under fastcgi as well unless i have
gone wrong somewhere.
I have used the same config as we used for 3.8.2 now under 3.8.8 but using
mason_handler.fcgi with lighttpd. If i set the WebPath to ‘/rt’ none of the
links include that on the url and the web2 skin does not load.
Mark

Best regards, Ruslan.