RT 3.8.7 Support Queues question

To list,

In 3.6.4, whenever I selected a queue from “My Support Queue” list, it
would show the active tickets in that queue. From there, I could select
a ticket numer in that list and it would take me to that ticket display.
I can no longer select a ticket from that list. Am I missing a provolege
or something? I’m a “SuperUSer”.