Im running into an error when I try to go into the Shredder interface in RT.
“Shredder needs a directory to write dumps to. Please check that you have
/opt/rt3/var/data/RT-Shredder and it is writable by your web server.”
I manually created the directory and made sure that apache can right to it.
But I still get the same error. I also tried clearing out the rt mason
cache, and restarting the web server. I even did a chmod 777 on the
directory, and nothing. From what I found doing a search on this error,
there isn’t much more advice on what else to do. Let me know if there’s any
other information needed. Thanks