RT-3.8.1rc2 and RTFM HEAD

Dear All,

I just have installed a clean rt-3.8.1rc2 and upgraded my 3.6.6 db to
3.8.1 and things went very smooth. We also use RTFM-2.2.0RC6 and I
thought I would install the latest from svn.
Installation went OK but upon starting the webserver I get the following
error:
[Fri Aug 08 16:03:47 2008] [error] Can’t locate RT/FM.pm in @INC (@INC
contains: /opt/rt3/bin/…/local/lib /opt/rt3/bin/…/lib /etc/perl
/usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/bin/…/lib/RT.pm
line 620.\nCompilation failed in require at (eval 4) line 1.\n

I have set Set(@Plugins,qw(RT::FM)); in RT_SiteConfig.pm and RTFM is
installed in /opt/rt3/local/plugins/RT-FM but judging from the error it
looks like ./local/plugins isn’t in @INC
System is in DevelMode so no need to clean mason-cache, checked to be
sure, its empty.

Regards,

Joop

I just have installed a clean rt-3.8.1rc2 and upgraded my 3.6.6 db to
3.8.1 and things went very smooth. We also use RTFM-2.2.0RC6 and I
thought I would install the latest from svn.
Installation went OK but upon starting the webserver I get the
following
error:
[Fri Aug 08 16:03:47 2008] [error] Can’t locate RT/FM.pm in @INC (@INC
contains: /opt/rt3/bin/…/local/lib /opt/rt3/bin/…/lib /etc/perl
/usr/local/lib/perl/5.8.8 /usr/local/share/perl/5.8.8 /usr/lib/perl5
/usr/share/perl5 /usr/lib/perl/5.8 /usr/share/perl/5.8
/usr/local/lib/site_perl . /etc/apache2) at /opt/rt3/bin/…/lib/RT.pm
line 620.\nCompilation failed in require at (eval 4) line 1.\n

I have set Set(@Plugins,qw(RT::FM)); in RT_SiteConfig.pm and RTFM is
installed in /opt/rt3/local/plugins/RT-FM but judging from the error
it
looks like ./local/plugins isn’t in @INC
System is in DevelMode so no need to clean mason-cache, checked to be
sure, its empty.

What is the value of RT::LocalLibPath (you can get this by
disabling the RT::FM plugin and looking at
Configuration->Tools-> System Configuration)

Are you running with FCGI or mod_perl

Does it work if you run bin/standalone_httpd

You may be better served adding more to
10938 so I can track the issue

-kevin