Rt 3.6 or 3.8?

Hi all

I’m running FreeBSD, and at this moment I don’t have the rt36 ports
(freebsd package system). Of course I can install manually, but I’m a
little stupid about CPAN (OK I think If I very want to I can install 3.8,
but that’s mean I don’t use ports, and that s*** for maintaint uptodate all
ports).

The second point is I’m just going to begin using RT.

The third point is : I’m going to use RT with mail (less I can use web
interface more I feel confortable), so I don’t knwon the compatibility
between 3.8 and something like Command by email" (see http://wiki.bestpractical.com/
view/Extensions).

My question is : What time you think the 3.6 version can be supported ? Or
you advise is very to use 3.8 and don’t start with 3.6 ?

Lots of thanks.

Albert SHIH
SIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26
Heure local/Local time:
Mar 19 ao� 2008 17:22:30 CEST

Albert Shih schrieb:

Hi all

I’m running FreeBSD, and at this moment I don’t have the rt36 ports
(freebsd package system). Of course I can install manually, but I’m a
little stupid about CPAN (OK I think If I very want to I can install 3.8,
but that’s mean I don’t use ports, and that s*** for maintaint uptodate all
ports).

You (really) want to use the FreeBSD ports-system to install all the
stuff that RT requires - installing RT via ports is optional, IMO.
ATM, there’s also no 3.8.x port anyway.

The second point is I’m just going to begin using RT.

The third point is : I’m going to use RT with mail (less I can use web
interface more I feel confortable), so I don’t knwon the compatibility
between 3.8 and something like Command by email" (see http://wiki.bestpractical.com/
view/Extensions).

My question is : What time you think the 3.6 version can be supported ? Or
you advise is very to use 3.8 and don’t start with 3.6 ?

“Supported” is probably a question of how much you pay BP. I think they
still support a number of customers with very old releases.

Using it only by email is a bit weird, IMHO - it kind of negates all the
advantages the web-interface has over Inboxes…

cu,
Rainer

Le 19/08/2008 � 17:47:25+0200, Rainer Duffner a �crit

Albert Shih schrieb:

You (really) want to use the FreeBSD ports-system to install all the
stuff that RT requires - installing RT via ports is optional, IMO.
ATM, there’s also no 3.8.x port anyway.

OK.

“Supported” is probably a question of how much you pay BP. I think they
still support a number of customers with very old releases.

OK. That’s mean not for me…

Using it only by email is a bit weird, IMHO - it kind of negates all the
advantages the web-interface has over Inboxes…

Well I’m old-man…and I’m going more speed with mutt/vi than with
Firefox…

Thanks for the tips.

Regards.

Albert SHIH
SIO batiment 15
Observatoire de Paris Meudon
5 Place Jules Janssen
92195 Meudon Cedex
T�l�phone : 01 45 07 76 26
Heure local/Local time:
Mar 19 ao� 2008 21:51:44 CEST