RT 3.6 error and IE6

RT Users
1

Hello,

We are entering production phase next week on 3.6.1, but we noticed a
problem among Internet Explorer version 6 users (yes, there are some of
these at our university), ;), where they are getting an “Error on page”
error-message in browser trying to open a ticket in RT 3.6.1.

This error message is not reproducable in other browsers (even IE version
7).

The typical error message is described on:
http://support.microsoft.com/kb/306831

but it doesn’t solve the problem, since it’s only a work-a-round.

Is it something incompatible in the HTML-code?

Best regars,
Tomas

Tomas A. P. Olaj, email: tomas.olaj@usit.uio.no, web: folk.uio.no/tomaso
University of Oslo / USIT (Center for Information Technology Services)
System- and Application Management / Applications Management Group

2

Hello,

We are entering production phase next week on 3.6.1, but we noticed a
problem among Internet Explorer version 6 users (yes, there are some of
these at our university), ;), where they are getting an “Error on page”
error-message in browser trying to open a ticket in RT 3.6.1.

Do you have any more details of the error message?

3

On the marvelous Wed, 6 Dec 2006, Jesse Vincent wrote kindly to me …

We are entering production phase next week on 3.6.1, but we noticed a
problem among Internet Explorer version 6 users (yes, there are some of
these at our university), ;), where they are getting an “Error on page”
error-message in browser trying to open a ticket in RT 3.6.1.

Do you have any more details of the error message?

I don’t, I’ve asked Sverre to give an answer on this, since I actually
can’t find anything on the terminal server I’ve tested it on. I am not a
IE 6 user. :wink:

Cheers,
Tomas

This error message is not reproducable in other browsers (even IE version
7).

The typical error message is described on:
http://support.microsoft.com/kb/306831

but it doesn’t solve the problem, since it’s only a work-a-round.

Is it something incompatible in the HTML-code?

Best regars,
Tomas

Tomas A. P. Olaj, email: tomas.olaj@usit.uio.no, web: folk.uio.no/tomaso
University of Oslo / USIT (Center for Information Technology Services)
System- and Application Management / Applications Management Group