I am stuck on the Apache configuration. When I try to start httpd, it fails (“service httpd start”). The log shows:
[Mon May 12 10:55:15 2008] [error] Could not create ‘/opt/rt3/var/mason_data/obj/.__obj_create_marker’: Permission denied\nStack:\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:222]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:169]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:155]\n [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:329]\n [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:53]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:633]\n [/opt/rt3/lib/RT/Interface/Web/Handler.pm:173]\n [/opt/rt3/lib/RT/Interface/Web/Handler.pm:137]\n [/opt/rt3/bin/webmux.pl:89]\nCompilation failed in require at (eval 2) line 1.\n
[Mon May 12 10:55:15 2008] [error] Can’t load Perl file: /opt/rt3/bin/webmux.pl for server itadmin_test.bigrocksports.com:0, exiting…
Here is my /etc/httpd/conf.d/rt3.conf:
<VirtualHost *>
ServerName itadmin_test.bigrocksports.com
ServerAlias rtbak.bigrocksports.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Location /rt3>
SetHandler perl-script
PerlHandler RT::Mason
Looks like I have two problems based on the logs? First, permissions on the “/opt/rt3/var/mason_data/obj/” directory. What should the owner/permissions be? Secondly, “Can’t load Perl file”. All the dependencies passed during the install and I know perl is installed.
I am stuck. Thanks for any help.
Shannon
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The user running apache (normally ‘apache’ or ‘httpd’) needs to be able
to write to the mason_data and session_data folders in /opt/rt3/var/On Mon, 2008-05-12 at 12:09 -0700, Shannon Adams wrote:
I am stuck on the Apache configuration. When I try to start httpd, it fails (“service httpd start”). The log shows:
[Mon May 12 10:55:15 2008] [error] Could not create ‘/opt/rt3/var/mason_data/obj/.__obj_create_marker’: Permission denied\nStack:\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:222]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:169]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/Interp.pm:155]\n [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:329]\n [/usr/lib/perl5/vendor_perl/5.8.8/Class/Container.pm:53]\n [/usr/lib/perl5/vendor_perl/5.8.8/HTML/Mason/ApacheHandler.pm:633]\n [/opt/rt3/lib/RT/Interface/Web/Handler.pm:173]\n [/opt/rt3/lib/RT/Interface/Web/Handler.pm:137]\n [/opt/rt3/bin/webmux.pl:89]\nCompilation failed in require at (eval 2) line 1.\n
[Mon May 12 10:55:15 2008] [error] Can’t load Perl file: /opt/rt3/bin/webmux.pl for server itadmin_test.bigrocksports.com:0, exiting…
Here is my /etc/httpd/conf.d/rt3.conf:
<VirtualHost *>
ServerName itadmin_test.bigrocksports.com
ServerAlias rtbak.bigrocksports.com
DocumentRoot /opt/rt3/share/html
AddDefaultCharset UTF-8
PerlModule Apache::DBI
PerlRequire /opt/rt3/bin/webmux.pl
<Location /rt3>
SetHandler perl-script
PerlHandler RT::Mason
Looks like I have two problems based on the logs? First, permissions on the “/opt/rt3/var/mason_data/obj/” directory. What should the owner/permissions be? Secondly, “Can’t load Perl file”. All the dependencies passed during the install and I know perl is installed.
I am stuck. Thanks for any help.
Shannon
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In short, I have an old server running FC4 and RT 3.6.6. I have installed a new server running FC8, but I am having trouble getting RT 3.6.6 running on it. Here are some more details:
fc4 httpd version running Apache/2.0.54
fc8 httpd version running Apache/2.2.8 (Unix)
The user running httpd on fc4 is “apache”. I am attempting to start httpd with “service httpd start” as root on fc8 - just as I do on fc4. Permissions, owner, and group are exactly the same between the two machines starting at /opt/rt3. For example, both servers show this for /opt/rt3/var/mason_data:
drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 cache
drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 etc
drwxr-xr-x 2 apache apache 4096 2008-05-12 10:16 obj
However, when starting httpd on fc8, I get the message below. It appears to be permissions related, but the permissions between the two servers starting at /opt/rt3 are exactly the same. I would really appreciate any assistance. This is driving me nuts!
Thanks,
ShannonFrom: Matthew Keller kellermg@potsdam.edu
To: Shannon Adams shannon_adams68@yahoo.com
Cc: rt-users@lists.bestpractical.com
Sent: Monday, May 12, 2008 3:33:05 PM
Subject: Re: [rt-users] RT 3.6.6 Install on FC8 (Apache problems)
The user running apache (normally ‘apache’ or ‘httpd’) needs to be able
to write to the mason_data and session_data folders in /opt/rt3/var/
SELinux issues? Since our RT install is not outward-facing, I tend to
either disable or set it for permissive.
Shannon Adams wrote: