RT 3.6.1 and Steal tickets

Anyone have the Steal Ticket notification working with RT 3.6.X? I have
tried using the sample in RT Essentials but notification to the former
owner is never sent/received. The book has two examples of the template
but they are not the same. Would appreciate a working example of the
scrip/template if anyone has them.

FYI: Got my continual login issue resolved. I was logging in using the
hostname and forced to sign in again when stealing tickets etc. By
using the fully qualified domain name of the server when initially
logging in I no longer have to login in multiple times.

Thank you