Is there something different about the way rt 3.5 reads the RT_SiteConfig.pm?
I’ve been able to pinpoint at least one problem so far down to the fact that
it seems my RT_SiteConfig.pm isn’t being used by rt.
mysite etc # pwd
mysite etc # ls -l RT_*.pm
-r-xr-x— 2 rt rt 18253 Feb 12 16:42 RT_Config.pm
-r-xr-x— 1 rt rt 72 Feb 12 16:43 RT_SiteConfig.pm
mysite etc # cat RT_SiteConfig.pm
Set($rtname , “mysite.org”);
mysite etc #
mysite etc # grep rtname RT_Config.pm
Set($rtname , “example.com”);
Despite what I’ve change in RT_SiteConfig.pm; RT is still setting $rtname to
what’s RT_Config.pm, i.e. example.com rather than mysite.org.
Is there something I’m missing or doing wrong? Has behavior changed?
CoreyOn Sunday February 12 2006 2:24 pm, Corey wrote:
I wanted to check out the latest dev release of rt, to see how far along it
is, and generality evaluate its usability. ( I heard that it’s easier to
extend/customize due to more extensive use of css and whatnot )
Anyhow, I went through the install on two separate machines – and ran into
the same issue both times:
At the initial login screen, the bplogo.gif appears as a broken link ( no
image ), and below it displays the “RT for example.com” text – despite the
fact that I configured my RT_SiteConfig.pm appropriately ( or so I think?
I’ve been completely unable to determine/fathom what may be causing this (
I’m still quite new to RT ); I’m hoping someone could throw me some clues?
( the installs were done on two separate gentoo linux boxes )
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