Running RT 3.5.6 on Apache 2.0.55, with MySQL 4.1.16, on FreeBSD 4.11
I frequently get spam in various queues, and right now, everything
that’s “new” on my RT is spam.
So, I clicked on “Tickets” selected “Status = New” and brought up the
list of tickets.
All of them are checked.
I click “Make Status > Deleted” and click “Update”
Page refreshes. Tickets are all there. Status is new. I click “Home” and
they’re all still there. Status is still new.
I try again. This time as Root. Same thing.
Nothing is showing up in the logs. Other than the stupidly pesky:
Jan 9 08:00:23 caduceus RT: Couldn’t load from the users database.
(which shows up when I first go to my RT instance before I log in.)
Editing tickets one at a time works… :-\
Anyway… any ideas here? :-/
"They that can give up essential liberty to obtain a little temporary
safety deserve neither liberty nor safety."
~Benjamin Franklin, Historical Review of Pennsylvania, 1759